Payment

Nonna Made Embroidery accepts credit card payment for direct sales. Nonna Made Embroidery selling through Etsy accepts Pay Pal and also credit cards.

Sales to buyers in Washington state and in Illinois are subject to sales tax. Etsy will automatically include sales tax during checkout if your address is in either of these two states.

 

Shipping

Most items are ready to ship within two to three business days.

To save on shipping costs, most items are shipped either First Class (which can take 2-5 days) or Priority Mail, depending on weight. See each individual listings for rates.

If you require faster shipment times, please email (or convo via Etsy) Nonna Made Embroidery before purchasing so that we can discuss the options available.

Thank you!

 

Refunds and Exchanges

Refunds and exchanges are permitted on a case by case basis.

Contact Nonna Made Embroidery within one week of receipt of your purchase to discuss the problem. If you are not happy with your purchase, Nonna Made Embroidery will work with you until you are happy.

All return shipping charges are your responsibility.

 

Additional Information

For Extreme Pet Allergy Sufferers, please note:
Nonna Made Embroidery items are made in a house with a pet cat and occasional visits by grand-dogs.

The house is a smoke free zone.